: This submission is part of a column swap with the American Association of Law Libraries (AALL) bimonthly member magazine, AALL Spectrum . Published six times a year, AALL Spectrum is designed to further professional development and education within the legal information industry. Slaw and the AALL Spectrum board have agreed to hand-select several columns each year as part of this exchange. Maria spent three weeks searching Google for divorce forms. She reworked an old petition a relative had filed 15 years ago and later paid for updated forms online that were actually available for free elsewhere. By the time she . . . [more] The post The Invisible Law Library: Making Legal Information Visible Through Outreach appeared first on Slaw
: In almost every context, first impressions are key. I would argue that, for lawyers, communicating clear expectations during that first meeting is an essential skill. It is not a skill that comes easily. I have spoken about this topic with many lawyers over the years. There seems to be a clear divide between newly-called lawyers who have a tendency to make grand promises and seasoned lawyers who temper expectations. There is no “right” or “wrong” approach here. Everyone has to figure out their own style. My own style has been to keep expectations low…. very low. I conduct on average . . . [more] The post Managing Client Expectations appeared first on Slaw
: I recently watched a movie, and one of the characters, who was bullied, made a very poignant statement. She said: “If the person who bullied me decided not to be mean, his life would not have changed... however, my life would have been profoundly different.” It struck me, that those who are unkind, would not lose anything by being kind. In fact, many benefits are derived from showing kindness to others. However, as we all know, the person who is on the receiving end of the bullying or unkindness, is affected in ways that reverberate for years, and at times, . . . [more] The post The Wellness Lawyer: “Kindness” appeared first on Slaw
: Each month, we tell you which five English-language cases and French-language cases have been the most viewed* on CanLII in the previous month and we give you a small sense of what the cases are about using CanLII-published AI-generated summaries of the case or case excerpts. For this past month, the five most-consulted English-language decisions were: 1. Kerr v. Baranow , 2011 SCC 10 AI-generated summary: Facts: Two unmarried partners cohabit for about 12 years and have two children together. The female partner leaves employment to relocate and assumes most childcare and domestic labour while the male partner builds a . . . [more] The post Wednesday: What’s Hot on CanLII? – September 2026 appeared first on Slaw
: This is the sixth article in my series on RECLAIM, a cultural operating system for law firms built on how human beings are actually wired. Having covered Respect , Equity, Clarity , Learning , and Autonomy , I turn this month to the I: Inclusion. A few years ago, I coached an associate in the real estate group of a large firm. She could have written a recruiting brochure for her team without exaggerating a word. The group did the biggest deals in the city, and they knew it. They were proud of the work, and prouder of how they . . . [more] The post RECLAIM: I Is for Inclusion appeared first on Slaw
: The troika of artificial intelligence, pricing, and talent transience has been with us for some time now. As a result, traditional pyramid-structured law firms grappling with these bet-the-business juggernauts are at an inflection point. I propose a flatter way forward. I have been writing and talking about this issue for many years, most recently as part of my ‘The Law Firm’ series: Pyramid Rollover , Private Equity Puzzle , Disappearing Act , Foundational Rebuild , and now this one, Inflection Point. My argument throughout this series is that traditional law firm pyramid structures will not hold against AI, pricing, and . . . [more] The post The Law Firm Inflection Point appeared first on Slaw
: Over the past few years, I’ve delivered presentations to legal groups and member organizations focussed on “Journey Mapping”. [1] Journey Mapping is the visual representation of an individual’s journey through a process that happens over time. It is a collection of touchpoints from the beginning to the end looking at the individual’s experience, the stages in a process, the actors and emotions. It sounds like a simple concept, right? But, what is most complex is trying to explain the value of Journey Mapping in the law, because there is exceptional value, and you only have to see it to see . . . [more] The post A Victim’s Criminal Justice Journey: The Value of Visual Mapping appeared first on Slaw
: Over the past several years, artificial intelligence has moved steadily from the margins of organizational life toward the centre of ordinary operations. It now appears throughout the systems organizations rely upon and the work their people perform, frequently arriving without any deliberate decision to adopt it. For a growing number of organizations, the question is no longer whether artificial intelligence will appear in some form. It has already arrived, and that development carries real implications for boards of directors. I have spent a fair amount of my career in and around boardrooms, working on questions of corporate governance, non-profit governance, . . . [more] The post What the Minutes Show: Boards and the Governance of AI appeared first on Slaw
: Earlier this year, a motion at the Ontario Superior Court paused while everyone in the room went looking for a quotation. The factum on one side quoted a decision of the Court of Appeal, and opposing counsel could not find the quoted words anywhere in that decision. He suspected the factum had been drafted with AI. The judge called a short recess, so the party who filed it could go and find the passage. [1] The citation was correct, and anyone who looked it up would have found exactly the case named. In this instance, AI produced a fake quotation . . . [more] The post Beyond Fake Cases: The Other Ways AI Is Going Wrong in Canadian Courts appeared first on Slaw
: December 30, 2022 was a momentous day in Canada’s copyright history, although it may not have been on the radar of the majority of the Canadian public. That is the date that the term of copyright protection in Canada changed to align with that of the United States, a requirement of the Canada-US-Mexico (CUSMA) trade agreement that came into force on July 1, 2020. Previously, Canada had the shortest copyright term of the three North American countries: the life of the author plus an additional 50 years. The CUSMA agreement forced the extension of that term to life plus 70 . . . [more] The post Claiming What’s Ours: Preserving the “Public” in the Public Domain appeared first on Slaw
: A longstanding sore spot in the world of dispute resolution is the gap between education and experience. For decades now, I have encountered mediation students eager to put their learning to work only to struggle to find the opportunity to do so. For those pursuing the ADR Institute of Canada’s Qualified Mediator (Q.Med) designation in Ontario, this real-life experience criterion is often the most elusive. After all, who would select a mediator with no experience? I touched upon this question slightly in this column years ago when I questioned the value of mediators promoting their mediation counts . For aspiring . . . [more] The post You Get Out What You Put In: All Is Fair in Love and Mediation appeared first on Slaw