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Clients Single Out the Law Firms Best at Client Service Performance (The Mad Clientist The BTI Consulting)
: The post Clients Single Out the Law Firms Best at Client Service Performance appeared first on The BTI Consulting Group
The Law Firms Absolutely Best at Client Service (The Mad Clientist The BTI Consulting)
: The post The Law Firms Absolutely Best at Client Service appeared first on The BTI Consulting Group
89 Law Firms with the Most Improved Client Service (The Mad Clientist The BTI Consulting)
: The post 89 Law Firms with the Most Improved Client Service appeared first on The BTI Consulting Group
Client Service Demands Go Chaotic – Confounding All But These 55 Law Firms (The Mad Clientist The BTI Consulting)
: The post Client Service Demands Go Chaotic – Confounding All But These 55 Law Firms appeared first on The BTI Consulting Group
Adapting the SALI Legal Taxonomy to the Canadian Environment (Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog)
: From time to time, this blog will highlight initiatives, ideas, or activities coming from members, committees or special interest groups (SIGs). Today: Adapting the SALI Taxonomy to the Canadian Legal Environment , b y Michael McAlpine , Manager, Information, Research & Knowledge at Siskinds (London, Ontario) On September 28 th , the Knowledge Management Special Interest Group of CALL met to discuss and learn about the Legal Matter Specification Standard developed by the SALI Alliance . The SALI Alliance (Standards Advancement for the Legal Industry) is a non-profit organization open to all stakeholders in the legal community. Members include law firms, companies, legal service providers, legal industry associations and academic institutions. Founding sponsors are the Legal Marketing Association (LMA) and the Association of Legal Administrators (ALA). Guest speaker Jim Hannigan spoke about the history of the taxonomy and the current uses of it in the legal industry. Michael McAlpine then discussed the work d[...]