: The troika of artificial intelligence, pricing, and talent transience has been with us for some time now. As a result, traditional pyramid-structured law firms grappling with these bet-the-business juggernauts are at an inflection point. I propose a flatter way forward. I have been writing and talking about this issue for many years, most recently as part of my ‘The Law Firm’ series: Pyramid Rollover , Private Equity Puzzle , Disappearing Act , Foundational Rebuild , and now this one, Inflection Point. My argument throughout this series is that traditional law firm pyramid structures will not hold against AI, pricing, and . . . [more] The post The Law Firm Inflection Point appeared first on Slaw
: Your mid-sized firm invested $500,000 recruiting four to five new students last year. By year five, 91 percent are gone. Your per-person investment was roughly $100,000 to $125,000. Add salary, training, and mentorship. Then they leave. The question worth asking is whether you hired the wrong people, or whether you didn’t integrate them. The data suggests the latter. When the National Association for Law Placement Foundation surveyed departing Canadian associates, 29 percent cited work quality concerns. Sixteen percent pointed to productivity standards they felt they weren’t meeting. Thirteen percent said the advancement path was unclear. Thirteen percent mentioned fit. Another . . . [more] The post Beyond Day One: The Onboarding System Firms Still Haven’t Built appeared first on Slaw
: This is the sixth article in my series on RECLAIM, a cultural operating system for law firms built on how human beings are actually wired. Having covered Respect , Equity, Clarity , Learning , and Autonomy , I turn this month to the I: Inclusion. A few years ago, I coached an associate in the real estate group of a large firm. She could have written a recruiting brochure for her team without exaggerating a word. The group did the biggest deals in the city, and they knew it. They were proud of the work, and prouder of how they . . . [more] The post RECLAIM: I Is for Inclusion appeared first on Slaw
: Two columns ago, I followed the money through a law firm’s student recruitment program and found nearly $500,000 a year in lawyer time and expenses before a single billable hour was worked. Last column, I followed that same money into the delegation of actual work and found that firms were quietly losing much of it back through vague instructions, overworked memos, and write-downs nobody quite wants to talk about. This column follows that same money to where it gets spent – on the reps junior lawyers used to log before anyone trusted them with something that mattered. Those reps are . . . [more] The post The Hidden Economics of the Vanishing Apprenticeship appeared first on Slaw
: Speaking of Spokeo: Part 2 — The company’s allegedly bogus endorsements wfg-adm109 June 13, 2012 | 12:25PM Speaking of Spokeo: Part 2 — The company’s allegedly bogus endorsements By Lesley Fair The lawsuit against data broker Spokeo is the FTC’s first Fair Credit Reporting Act case addressing the collection of online info — including data from social networking sites — when used in the context of employment screening. But that’s not the only way the Spokeo settlement touches on social media. The FTC also charged that Spokeo violated Section 5 by having employees post glowing recommendations of the company’s services on news and technology websites without disclosing their true identity. Perhaps just the work of a rogue cubicle occupant? No, said the FTC. According to the complaint , Spokeo directed its employees to write the comments. Spokeo managers then edited what they wrote and had the staffers post the endorsements using account names provided by Spokeo. The purpose, says the FTC, was to give read[...]