: Through my own journey with chronic pain, I am acutely aware of the impact language can have on your health. More specifically, I recognize the role catastrophizing plays in magnifying pain and that simple word substitutions can facilitate healing. It has also triggered a recognition that the language I use with clients may also negatively contribute to their anxiety. Catastrophizing involves exaggerating the severity of a situation and jumping to the worst possible conclusion. As noted in the recent Psychology Today article, “Catastrophizing”: Everyone has negative thoughts. But for many people, negative thinking can spin out of control and be . . . [more] The post The Dangers of Catastrophizing in Client Communications appeared first on Slaw
: In a previous article, I wrote about the benefits of simulations in jump-starting learning. In this article, I want to focus on one specific aspect of simulation: the use of simulated clients. Medicine has long used simulated patients to help students develop practical skills and bedside manner. The use of simulated clients to support law student learning is a morerecent development. Through the pioneering work of Paul Maharg and others, simulated clients have become an important educational tool in legal education in Canada and around the world. Rather than discussing the history of simulated clients or the training they . . . [more] The post Beyond Role Playing: How Simulated Clients Enhance Learning appeared first on Slaw
: Key Takeaways: Subtitle: Insights and Strategies for Navigating the Hybrid Work Era. The Rise of Hybrid Work As the business landscape continues to evolve, the rise of hybrid work models has become more pronounced. Recent data reveals a significant surge in searches related to remote work, indicating a growing preference for flexible work arrangements. In response to these trends, businesses are increasingly adopting hybrid work setups to accommodate diverse employee needs and drive innovation. Key Questions for Implementing Hybrid Work Successfully 1. Office Space Optimization 2. Role-Based Collaboration 3. Client and Partner Engagement 4. Workspace Design 5. Flexibility vs. Structured The post Revolutionizing Work: 9 Crucial Questions for a Successful Hybrid Work Model appeared first on Business Today
: FTC consumer protection year in review offers 2020 vision for your business lfair January 8, 2020 | 9:26AM FTC consumer protection year in review offers 2020 vision for your business By Lesley Fair They say hindsight is 20/20, but what about foresight? We’re not ones to prognosticate, but a look at notable FTC cases and initiatives from the past year suggests some topics likely to be top of mind in months to come. Here is a non-exhaustive list of issues in our 2019 rearview mirror and likely visible through the 2020 windshield. Consumer privacy. The FTC’s $5 billion enforcement action against Facebook made history and headlines, but the other notable part of the case is the monumental change the order mandates to Facebook’s privacy ecosystem. The Commission opinion in Cambridge Analytica reaffirms the proposition that like any other claim, a company’s privacy promises are viewed through the lens of established FTC consumer perception principles. A series of cases demonstrates the agency’s continued commitmen[...]