[{"id":3248553,"description":"KEY TAKEAWAYS The French high schooler-led uprising is not a sign of a generational struggle pitting the young against baby boomers. The uprisings indicate a state of discontentment reflecting three grievances: failings within the education system, eco-anxiety and concerns over employment in the age of AI. Far from demanding a break with the established order, young protesters are simply asking for the right to live a good and fair life... like their predecessors before them. Rarely has Freud’s Civilization and Its Discontents seemed so relevant to the times in which we are living. Although the discontents we are currently witnessing do not necessarily affect society as a whole, they are certainly impacting an entire generation born in the 21st century, as well as their parents and their social environment. Admittedly, we know that generations are not homogeneous and that any attempt to generalise is an oversimplification. Nevertheless, the high schoolers that are taking to the streets to protest in this day and age belong to a relatively homogeneous age cohort. You would be forgiven for thinking that the current unrest is the result of a clash of generations. From the outside, it is often viewed as a generational tug of war between a struggling young population and the rest: an aging but relatively prosperous Europe . Criticism is, without doubt, being directed at “baby-boomers” or those born during the thirty years following World War II (which were marked by economic prosperity and low unemployment, conditions that now seem a world away today). The problem lies elsewhere Nevertheless, this is not a generational conflict, and the fact that a substantial proportion of parents , as well as the majority of the population , share the students’ demands shows that the problem lies elsewhere. These demands are nothing new, and they help explain why many parents joined their children during the first demonstrations, along with teachers, to show their support over deteriorating conditions in high schools. The students and their initial demands were hijacked by more politically radical movements, some even revolutionary or anarchist, as well as opportunistic groups that took advantage of the disorder to loot shops and businesses, without any tangible political agenda. According to an official report dated October 14, 2026, “937 law enforcement officers, 248 students and 149 members of educational staff have been injured since the beginning of the high school student movement.” The demonstrations on October 18 resulted in more than 1,800 arrests . The proliferation of various groups with overlapping demands muddles the student movements’ original message, leaving us with little more than the smouldering remnants of a battlefield. Nevertheless, it is the central concerns of these students that I wish to explore here. Ultimately, this movement appears to lie at the intersection of several anxiety-inducing issues. Rather than speaking of a convergence of struggles, we should speak of a convergence of anxieties. Three sources of anxiety The movement appears to reflect the convergence of three factors that are also sources of concern: the perceived deterioration of public education ecological anxiety the new difficulties young people face in the labour market, particularly those associated with the development of artificial intelligence (AI). These three factors provide fertile ground for psychosocial anxiety. The high school students’ main demands appear legitimate and concern improving working conditions: replacing absent teachers, shortening excessively long school days, reducing the number of students per class, repairing and maintaining infrastructure, and improving or abolishing Parcoursup , the widely criticised higher education admissions platform that is often difficult to understand. These demands echo the broader perception that conditions in the French school system have deteriorated and that the system is relatively inefficient compared with those of neighbouring countries.","source":"The Conversation – Articles (FR)","pubDate":"Thu, 29 Oct 2026 07:58:22 +0100","url":"https://theconversation.com/france-three-overlapping-woes-are-fuelling-a-generation-of-discontent-295102","titre":"France: three overlapping woes are fuelling a generation of discontent"},{"pubDate":"Mon, 26 Oct 2026 07:55:58 +0100","url":"https://www.callacbd.ca/CALL-Blog/13649318","titre":"New President's Message / Message de la nouvelle présidente","id":3241548,"description":"Le texte français suit. Dear CALLeagues, It was wonderful seeing over 160 of you in Moncton last month for a fantastic conference! I am still thinking about some of the sessions, from Dean Michael Marin's keynote on embedded librarianship and the role that law librarians have in legal education and practice, to sessions on generative AI use in law faculties and law firms, negotiating vendor contracts, and more. A huge thank you to co-chairs Michèle Leblanc and Laura Corscadden and the entire conference planning committee for all of their hard work. We have received wonderful feedback already, though a formal survey will be sent out in the coming weeks. Please do look out for that. As I settle into the president's role, I want to thank Jason Wong for an outstanding year at the helm. Jason's focus on community building and financial sustainability moved us forward in real, tangible ways, and his commitment to inclusion set a standard I hope to maintain. Thank you also to Mary-Jo Petsche for her four years on the Board and for her mentorship as I found my footing. Looking ahead, I want to share where I plan to focus my energy this year: partnerships and outreach. We have done incredible internal work strengthening our community, and I want to build on that by looking outward – developing relationships with vendors, connecting with regional and local law library associations, and exploring new collaborations that can support our long-term financial health. I look forward to working with your new executive board on these priorities and on finalizing CALL's first partnership prospectus. As always, the vitality of this association depends on you. If you are a new member, or if you have been thinking about getting more involved, I encourage you to explore our committees and special interest groups. There are several leadership opportunities available right now, and including for new members! On a personal note, as many of you know, I am expecting my third child and will be starting maternity leave as of June 12. Rest assured, I remain fully committed to CALL and this presidency throughout my leave – in fact, being away from the office will give me that much more time to dedicate to the association. If being 35 weeks pregnant didn't stop me from getting on a plane to Moncton, a new baby certainly won't slow me down either! Wishing you a wonderful start to your summers! Katarina Daniels **************************************** Chères et chers collègues, Quel plaisir d’avoir vu plus de 160 d’entre vous à Moncton le mois dernier pour une conférence exceptionnelle! Je repense encore à certaines des séances, notamment le discours du doyen Michael Marin sur le rôle des bibliothécaires juridiques dans l’éducation et la pratique du droit, ainsi qu’aux discussions sur l’utilisation de l’intelligence artificielle générative dans les facultés de droit et cabinets juridiques, la négociation de contrats avec les fournisseurs, et bien plus encore. Un immense merci aux coprésidentes Michèle Leblanc et Laura Corscadden, ainsi qu’à tout le comité organisateur de la conférence, pour leur travail acharné. Nous avons déjà reçu d’excellents commentaires, et un sondage officiel sera envoyé dans les prochaines semaines. Veuillez surveiller vos courriels à cet effet. Alors que je m’installe dans mon rôle de présidente, je tiens à remercier Jason Wong pour une année remarquable à la tête de l’association. L’accent qu’il a mis sur le renforcement de la communauté et la viabilité financière nous a permis de progresser de manière concrète et tangible, et son engagement envers l’inclusion a établi une norme que j’espère maintenir. Merci également à Mary-Jo","source":"Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog"},{"source":"Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog","id":3241512,"description":"Hello. The CALL Private Law Library Special Interest Group met October 2 for the first meeting of the 2024-2025 session. This year we are going to focus on soft skills in private law libraries, and we started with reviewing statistics and data-driven decision making. These decisions can be as simple as which books to weed based on circulation statistics to as in-depth as which products to cancel based on little use. We welcomed a number of private law librarians for a rousing discussion on the use of stats, how we make decisions, how we report the statistics to our managing partner / C-level team / lawyers, and everything in between.  We ended with a round table, as we often do, and came up with some ideas for future sessions, including how private firms bill / don’t bill for online research, how to use the stats to inform new training sessions, and will AI ever be able to run stats for us?  We concluded with a call for private law librarians to volunteer with CALL’s mentorship program, which is making a comeback this year. If any CALL members are interested in participating, please see the Mentorship Program page . Marnie Bailey Manager, Knowledge Services Fasken Martineau DuMoulin","pubDate":"Mon, 26 Oct 2026 07:55:53 +0100","url":"https://www.callacbd.ca/CALL-Blog/13420344","titre":"Update from the Private Law Library Special Interest Group (SIG)"},{"url":"https://www.callacbd.ca/CALL-Blog/12894125","titre":"CALL Member Article: Researching Foreign and International Current Events","pubDate":"Mon, 26 Oct 2026 07:55:49 +0100","description":"CALL member Marcelo Rodriguez, the Foreign, Comparative and International Law Librarian at the University of Arizona Law School in Tucson, Arizona, recently wrote an article on \" Researching Foreign and International Current Events \". It originally appeared on Slaw.ca on August 16, 2022. It is republished here with permission of the author. In my professional experience working as a law librarian in multiple types of institutions, most of the time a question about or related to a situation happening in a foreign country or at the international level comes primarily through one scenario: the researcher read about it in an online media outlet, newspaper, article, blog, tweet, etc. and wants to know more. Understanding, finding relevant sources and making sense of a rapidly (d)evolving and fast moving situation in a foreign country or internationally is an incredibly complicated and labor intensive type of research, no matter how much experience you have in the subject or country. To hopefully alleviate some of the pressure on these requests from researchers, I created a monthly series, called   Through the FCIL Lens , shared in the blog of the Foreign, Comparative and International Law (FCIL) group within the American Association of Law Libraries (AALL). In this monthly series, I strive to give readers a summary with all the known and relevant information on what’s currently happening, some analysis from experts, and most importantly for the researchers, I also include at least three academic articles which help connect the situation on the ground to larger conversations and trends. I’d like to think that my purpose and hard work behind the series were confirmed a few weeks ago when the dramatic current events in Sri Lanka made international headlines in major newspapers, magazines and social media. Given my obsession and unhealthy consumption of foreign and international news,   I featured the increasingly deteriorating situation in Sri Lanka as one of the “hotspots” to observe   back in April 2022. I’m not claiming any sort of superpower, nor advocating for others to compulsively follow international news. The point is that when you are tasked with researching and finding authoritative sources in order to understand an explosive current situation in a foreign country, 97% of the time, it is not a situation coming out of nowhere. Your job is to find the relevant resources to help you link the current situation on the ground to previously documented situations, people and trends. In this post, I will mention a few crucial steps that I take in order to come up with a successful research strategy. Similarly to what I do in my legal research classes, I’m not going to enumerate a list of websites and hope the researcher finds their way. If you do that, a lot of the time, they’re left with websites which are not updated, don’t work or with a list of broken links taking you nowhere. Therefore, I will talk briefly about the initial steps I take when building a research strategy that has worked for me and also the limitations to this type of research requests that we should all be aware of. First, your main goal should be to look for specific names of people, institutions, places, perhaps a specific case or legislation. You’re aiming to find one proper name (many, if you’re lucky!) and use it as your keyword to search for sources which will help you link the current situation to previous trends, events or any relevant information. In the case of the current crisis in Sri Lanka, one of the main characters is the recently deposed president, Gotabaya Rajapaksa. If you search for his name in both free sources and subscription-based databases, you will quickly find out lots of important information. For example, he belongs to a “political dynasty” which has taken control of the country for decades and also he was hailed as a “war hero” after his leading involvement in ending the country’s civil war in 2009. These two","id":3241471,"source":"Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog"},{"source":"Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog","id":3241454,"description":"From time to time, this blog will highlight initiatives, ideas, or activities coming from members, committees or special interest groups (SIGs). Today: Adapting the SALI Taxonomy to the Canadian Legal Environment , b y Michael McAlpine , Manager, Information, Research & Knowledge at Siskinds (London, Ontario) On September 28 th , the Knowledge Management Special Interest Group of CALL met to discuss and learn about the Legal Matter Specification Standard developed by the SALI Alliance . The SALI Alliance (Standards Advancement for the Legal Industry) is a non-profit organization open to all stakeholders in the legal community. Members include law firms, companies, legal service providers, legal industry associations and academic institutions. Founding sponsors are the Legal Marketing Association (LMA) and the Association of Legal Administrators (ALA). Guest speaker Jim Hannigan spoke about the history of the taxonomy and the current uses of it in the legal industry. Michael McAlpine then discussed the work done by the SALI Canadian Working Group to adapt the taxonomy to the Canadian legal environment . There was a general discussion about the uses of the taxonomy and efforts to implement it in law firms. First released in 2019, the SALI taxonomy was developed in order to provide a standard method for describing legal matters and associated documents. Version 2.0 was released at the end of 2020 and represented a significant expansion of the code set. Organizations and individuals around the globe continue to contribute to its development and growth. The SALI taxonomy is extensible and can work in conjunction with other standards (eg, NAICS, UTBMS codes). SALI is an open, free and party neutral that can be used by law firms, vendors and others in the legal industry to ensure matters and documents are described consistently. SALI has been endorsed by several large law firms and by vendors such as Fastcase, NetDocuments and Reynen Court. Some of the core attributes of the current standard are: Area of Law: Each matter can be assigned a primary and secondary area of law. Primary areas include topics such as Corporate Law, Constitutional and Human Rights, Personal and Family Law, and Food and Drug Law. Secondary areas are more specific and include topics such as Corporate Governance, Accident Benefits Law, and Labour Law. Service: The Services attribute is a central feature of the taxonomy. Examples of services are Transaction, Advisory, or Dispute. Services provide more detail to a matter description than just relying solely on Area of Law. Player Role: The Role attribute is what makes SALI party neutral. Roles include Appellant, Respondent, Acquiror or Acquiree. Other attributes that can be used to describe a matter or client include Industry, Legal Entity, Location, or Trial Type. The KM SIG will next meet on November 30 th to discuss website monitoring applications. If you would like an invitation, please contact Michael","pubDate":"Mon, 26 Oct 2026 07:55:47 +0100","url":"https://www.callacbd.ca/CALL-Blog/12098999","titre":"Adapting the SALI Legal Taxonomy to the Canadian Environment"},{"titre":"Update from the Knowledge Management Special Interest Group: Web Tracking Tools","url":"https://www.callacbd.ca/CALL-Blog/12197599","pubDate":"Mon, 26 Oct 2026 07:55:47 +0100","source":"Canadian Association of Law Libraries / L'Association canadienne des bibliothèques de droit CALL/ACBD Blog","description":"From time to time, this blog will highlight initiatives, ideas, or activities coming from members, committees or special interest groups (SIGs). Today: An Update About Web Tracking Tools , by Katie Thomas, Resource and Reference Librarian, Stikeman Elliott LLP (Toronto). The CALL Knowledge Management SIG had a session on November 30 th that looked at Web Tracking Tools. There are a lot of website tracking tools out there so it helps to have a guide to get you started. I based my presentation on the AALL Cool Tools (access only for attendees of American Association of Law Libraries 2021 conference) session where eight trackers were evaluated. In our session I asked the participants to write down sites they would like to track and they were all different. So, there is a need! First, what criteria should be used for evaluating? It depends. Every workplace is different and different things needs to be monitored. However, there are three that stand out. 1.   Ease of Use You don’t want to spend time setting things up and you want to understand WHAT you are setting up 2.   Price A lot of the tools are free and you can continue to have them free forever or, you can pay. Prices vary depending on functionality. 3.   Collaboration This allows you to work with colleagues tracking the same website. Say, if someone is on vacation. What to Track? Any number of things to track. Depends what you want to track! Here’s some that are popular: Prices (book, software, flights, stocks) Are they increasing / decreasing Text tracking Articles, preprints, legislation, case law, newspapers Competitors When does a competitor post commentary on a specific case Archiving Like Wayback, but you can customize for the websites you want Features? What do you want your tracker to do? Here are the popular features: Bulk adding of urls into the tracker Captcha bypass (or I am fed up counting fire hydrants) Password protected pages Proxy support, don’t want tracker to get blocked Tracking multiple elements on one page (there might be pricing data and text you want to capture changes to on the same page) Notification. Or would you prefer Slack, Discord, mobile N.B.: Be careful of “quick” and “instant” – understand what these mean (does quick mean within an hour or 5 minutes) Data export and reports Summary of web tracking tools","id":3241459},{"source":"Slaw","description":"Over the past few years, I’ve delivered presentations to legal groups and member organizations focussed on “Journey Mapping”. [1] Journey Mapping is the visual representation of an individual’s journey through a process that happens over time. It is a collection of touchpoints from the beginning to the end looking at the individual’s experience, the stages in a process, the actors and emotions. It sounds like a simple concept, right? But, what is most complex is trying to explain the value of Journey Mapping in the law, because there is exceptional value, and you only have to see it to see . . . [more] The post A Victim’s Criminal Justice Journey: The Value of Visual Mapping appeared first on Slaw","id":3233085,"titre":"A Victim’s Criminal Justice Journey: The Value of Visual Mapping","url":"https://www.slaw.ca/2026/10/21/a-victims-criminal-justice-journey-the-value-of-visual-mapping/","pubDate":"Thu, 22 Oct 2026 07:59:03 +0200"},{"titre":"Clients Name Law Firms Best at Complex Litigation","url":"https://bticonsulting.com/themadclientist/clients-name-law-firms-best-at-complex-litigation","pubDate":"Thu, 15 Oct 2026 07:47:12 +0200","description":"The post Clients Name Law Firms Best at Complex Litigation appeared first on The BTI Consulting Group","id":3217495,"source":"The Mad Clientist The BTI Consulting"},{"titre":"Sign of the times? Protecting your company from B2B deception","url":"https://www.ftc.gov/business-guidance/blog/2019/12/sign-times-protecting-your-company-b2b-deception","pubDate":"Thu, 08 Oct 2026 14:08:41 +0200","source":"FTC USA Business Blog Posts","description":"Sign of the times? Protecting your company from B2B deception lfair December 9, 2019 | 2:09PM Sign of the times? Protecting your company from B2B deception By Lesley Fair They may look like invoices sent to business owners for posters they may need to display in the workplace. But we think of them as un voices – deceptively worded solicitations that tried to sell companies posters that are readily available for free. A law enforcement action just settled by the FTC and Florida Attorney General offers tips on protecting your business from this form of B2B deception. According to the FTC and AG, four defendants with ties to Texas and Florida – Starwood Consulting, Starwood Capital, Corporate Poster Supply, and Thomas Henry Fred, Jr. – sent letters to businesses across the country with the goal of tricking them into paying $84 for posters about labor practices. To perfect their pitch, the letters had the look of invoices from government agencies or other authorities and warned recipients that they had two choices: 1) buy the $84 posters; or 2) face hefty fines. In fact, posters similar to the ones in question were available for free from relevant government agencies. But according to the lawsuit, many businesses forked over $84 under the misimpression that they had to buy them from the defendants. The proposed settlement in the case includes provisions to prevent the defendants from using similar tactics to injure consumers in the future, including a ban on unsolicited direct mail. Based on the defendants’ financial condition, the $6 million judgment will be partially suspended upon the payment of $1.2 million. What can other businesses do to protect themselves from B2B deception? What’s your sign? Investigate first. If you think you may need to post signs, check with the relevant government agency. But don’t use a phone number or URL listed in a solicitation you get in the mail. Do your research and go to the legitimate .gov website for more information. Consider free options. It’s true that certain agencies may require businesses to display signs on the premises about subjects like labor practices. But if a poster is required, most likely it’s available for free from the agency’s website. One helpful resource is the Department of Labor’s FirstStep Poster Advisor , which walks businesses through industry-specific posters required by that agency and provides the signs at no charge to employers. You can order them online, call the agency toll-free for copies, or even download them directly and print them out. Why pay for something your business can get for free? Alert colleagues in the business community . Are you active in a trade association or local business group? Enlist them to educate members about similar solicitations and other forms of B2B deception, including bogus office supply invoices and imposter phone calls that claim your company will be shut down if you don’t pay an immediate fee. Read the FTC brochure Scams and Your Small Business (also available in Spanish ) for tips on spotting B2B","id":3204242},{"source":"The Mad Clientist The BTI Consulting","id":3202832,"description":"The post Partners Reveal Most Important Cultural Norms in Big Law appeared first on The BTI Consulting Group","pubDate":"Thu, 08 Oct 2026 07:47:46 +0200","titre":"Partners Reveal Most Important Cultural Norms in Big Law","url":"https://bticonsulting.com/themadclientist/partners-reveal-most-important-cultural-norms-in-big-law"},{"pubDate":"Wed, 07 Oct 2026 14:05:07 +0200","url":"https://www.ftc.gov/business-guidance/blog/2018/09/root-root-root-regions","titre":"Root, root root for the regions","id":3201877,"description":"Root, root root for the regions lfair September 24, 2018 | 2:03PM Root, root root for the regions By Andrew Smith, Director, FTC Bureau of Consumer Protection T his year eight major league baseball teams are celebrating milestone anniversaries – and so are the FTC’s regional offices. In 1918, the Commission opened the first three of its regional offices. Today, eight regional offices continue to knock it out the park on behalf of America’s consumers. So it’s only fitting that on this momentous day we acknowledge the regional offices’ century of pennant-winning performances. According to the Commission’s 1918 Annual Report, “In order to expedite the greatly increased work of the Commission . . . small branch offices were established in New York, Chicago, and San Francisco.” Over time, the FTC has added other locations for a current total of eight offices in seven regions. Regional staff work with the Bureau of Consumer Protection and the Bureau of Competition on investigations and litigation. But they are in a unique position to host roundtables and workshops in their communities; to coordinate with local, state, and cross-border law enforcers; and to build partnerships with consumer groups and small business organizations within their region. According to the scouting report, there isn’t a pitch they can’t hit. Here’s a brief look at each region’s box score with a focus on just a few of their many MVP contributions to the FTC’s consumer protection mission. East Central Region . In 1918, the Cleveland Indians finished just out of pennant contention, but the FTC’s Cleveland-based office works hard to bring home the W for consumers and small businesses. For example, ECR has brought a number of cases over the past two decades to protect small businesses in their area and around the country, including cramming, business directory, and unordered merchandise scams. Recently, ECR played a central role in Operation Main Street, the FTC’s recent initiative against scammers targeting small businesses. Midwest Region . Chicago fans may be divided in their loyalty to the Cubs and the White Sox, but consumers who lost money to scammers who used the services of a major money transfer company are united in their appreciation for the FTC-DOJ settlement that returned $586 million back to them. And just recently, MWR hosted the Commission’s workshop on cryptocurrency scams and took a lead role in Operation Tech Trap, a coordinated state, federal, and international effort to shut down tech support fraudsters. Northeast Region . Given New York’s connection to names like Huggins, Houk, Stengel, Berra, and Torre, it’s no wonder the FTC’s Northeast Region has particular expertise in coaching. But in NER’s case, it’s about companies that make deceptive “coaching” and money-making representations. The New York-based office also has been one of the FTC’s power hitters in addressing misleading practices in the affiliate marketing industry. And from their Big Apple location, NER has been a leader in educating consumers, particularly older Americans and small businesses. Northwest Region . Like their hometown Seattle Mariners, the FTC’s Northwest Region has a proven record of navigating the complexities on the field of play. NWR coordinated Operation Donate with Honor, a nationwide crackdown on fraudulent charities alleged to have conned consumers by falsely promising their contributions will help veterans and servicemembers. In addition, our team in Seattle regularly coordinates with Canadian counterparts to combat cross-border fraud. And they’ve been ahead of the curve on tech issues, bringing one of the FTC’s first internet cases in the 90s and more recently, an early online influencer action. Southeast Region . The Atlanta Braves boast a national fan base – and due to their expertise in fighting fraud, the FTC’s Southeast Region can be proud of its coast-to-coast impact,","source":"FTC USA Business Blog Posts"},{"pubDate":"Tue, 06 Oct 2026 14:06:39 +0200","titre":"We can’t go for that (no can do)","url":"https://www.ftc.gov/business-guidance/blog/2017/07/we-cant-go-no-can-do","source":"FTC USA Business Blog Posts","id":3200011,"description":"We can’t go for that (no can do) lfair July 17, 2017 | 11:38AM We can’t go for that (no can do) By Lesley Fair Of course, phantom debt collection – the practice of pressuring people to pay “debts” they don’t owe – harms consumers. But as an FTC complaint demonstrates, when phantom debt collectors strike, they could affect your company, too. According to the FTC , a Florida-based outfit engaged in a scheme to defraud consumers through the collection of debts people didn’t actually owe or the company didn’t have the authority to collect. The complaint charges that the defendants – Hardco Holding Group, S & H Financial Group, Dequan M. Sicard, and Daryl M. Hall (no, not that Daryl Hall) – violated the FTC Act and Fair Debt Collection Practices Act. When contacting consumers, in many instances the defendants allegedly impersonated attorneys and threatened to have people thrown in jail if they didn’t pay up on delinquent payday loans – loans, remember, that many consumers didn’t take out in the first place and defendants didn’t have the right to collect. One tactic involved contacting people with a “case number” and directing them to dial a callback number. On the second call, the defendants allegedly said they were affiliated with named law firms and that the consumer had committed a felony, could go to prison, or faced arrest. According to the complaint , to boost the credibility of their threat of pending or imminent legal action, the defendants claimed to have the consumer’s Social Security number, bank account number, or contact information for family members. Afraid of legal repercussions, many consumers knuckled under to the demand for payment. The FTC says the defendants also told third parties that consumers owed money, a violation of the FDCPA. In addition, the complaint charges that the defendants didn’t disclose their identity to consumers, failed to provide proper validation notices, and used other false, misleading, and abusive tactics. Phantom debt collectors unquestionably injure consumers, but how could conduct like that affect your company? According to the lawsuit, when pressed to identify themselves, the defendants often gave the names or addresses of legitimate small businesses that had nothing to do with the purported debt or the debt collectors. When concerned consumers contacted those companies to complain, their employees got an understandably angry earful. From the FTC’s perspective, unrelated small businesses shouldn’t have their reputations sullied by others’ allegedly illegal tactics. A federal court in Orlando has temporarily halted the operation and frozen its assets. The FTC wants to stop the illegal practices once and for all. What can consumers do if they’re getting calls for debts they don’t owe ? File a complaint with the FTC. How can small businesses help protect their good names? Every now and then, do a selfie search with your company name and a word like “debt.” If you see consumer posts that suggest that a debt collector is illegally using your name – or if your employees are getting complaints about debt collection calls supposedly coming from your company – let the FTC know about it , too. In the meantime, businesses looking for FDCPA compliance resources can visit the FTC’s debt collection page for some – in the words of the other Daryl Hall (and let’s not forget John Oates) – “Adult Education.”"},{"pubDate":"Tue, 06 Oct 2026 08:06:24 +0200","url":"https://www.ftc.gov/business-guidance/blog/2018/03/ftc-recaps-consumer-complaint-data-2017-whos-list","titre":"FTC recaps consumer complaint data for 2017: Who’s on the list?","source":"FTC USA Business Blog Posts","id":3199077,"description":"FTC recaps consumer complaint data for 2017: Who’s on the list? lfair March 1, 2018 | 5:17PM FTC recaps consumer complaint data for 2017: Who’s on the list? By Lesley Fair Once bitten, twice shy. That fundamental principle of human behavior is why reputable businesses that work hard to earn consumers’ confidence should support the FTC’s ongoing efforts to fight fraud. According to the FTC’s 2017 Consumer Sentinel Data Book , consumers reported losing a total of $905 million to fraud last year. That’s close to a billion bucks people won’t be able to spend on legitimate products and services from credible companies. That figure is up $63 million from last year, although the total number of reports received from consumers is down from 2.98 million in 2016 to 2.68 million in 2017. Topping the list that no industry wants to be on is debt collection, making up 23% of the total number of complaints. But there are two caveats: 1) that number is down from 2016; and 2) the high number of debt collection reports was due in part to reports submitted by a data contributor who collects complaints via a mobile app. Second on the list is identity theft at 14%. The injury to consumers came in two equally unpalatable flavors. Credit card fraud was the most common manifestation. Tax fraud was next, but the glimmer of hope there is that the total number of tax-related identity theft complaints fell by 46%. Winners of the dubious bronze medal were imposter scams , with consumers reporting financial losses of a whopping $328 million. Imposters wear many masks: “I’m with [big-name tech company] and your computer is riddled with viruses,” “Help, Grampa! I’ve been arrested and need bail money,” and “We’re from [government agency] and we’ll arrest you if you don’t pay us today.” Nearly one in five consumers who reported an imposter scam said they lost money to the fraud. For the first time, the Consumer Sentinel Data Book breaks out fraud losses by reported age groups and here’s a result that may surprise you: Consumers in their 20s reported losing money to fraud more often than those over 70. Among 20-somethings who reported fraud, 40% said they lost money. Compare that with the over-70 crowd, only 18% of whom reported a financial loss. But there’s a troubling aspect to that surprising factoid. When older adults did report losing money to a scammer, the loss was much greater. For example, people 80 and older reported median losses of $1,092 compared to $400 for those in their 20s. Wire transfers continue to be scammers’ preferred payment method and in 70% of the complaints we received, the fraudster contacted the consumer by phone. The top states for reporting fraud were Florida, Georgia and Nevada, while Michigan, Florida and California had the most reports about identity theft, per capita. Stats cats tell us that they find our state-by-state data dive helpful, so we’ve created a new webpage to make it easier to evaluate the information. The bottom line for business people: Educate.   Use your status in the community to spread the word to employees, industry colleagues, and friends about the latest forms of fraud. One way to stay in the know: Sign up for scam alerts from the FTC. Cooperate.  If people you know suspect that their identity has been compromised, send them to identitytheft.gov to create a personal recovery plan. (And remember that your company may have a legal obligation to provide identity theft victims and law enforcers with transaction records related to ID theft.) Report.   When you spot a scam, report it to the FTC . We’re talking about fraud directed to consumers and questionable promotions targeting small businesses. Your reports have helped the FTC and other law enforcement agencies put together cases against the con artists behind bogus business directories, office supply flimflams, and other forms of B2B fraud. Consumer Sentinel is an online database available to civil"},{"url":"https://www.ftc.gov/business-guidance/blog/2020/07/buckle-two-lane-look-car-buying","titre":"Buckle up for a two-lane look at car buying","pubDate":"Sat, 03 Oct 2026 08:09:38 +0200","description":"Buckle up for a two-lane look at car buying lfair July 30, 2020 | 1:04PM Buckle up for a two-lane look at car buying By Lesley Fair It’s one of the biggest purchases people make, but two new FTC staff reports examine some common pitfalls when consumers are in the market for a car. Buckle down and read the Bureau of Consumer Protection’s Buckle Up: Navigating Auto Sales and Financing , which focuses on the challenges buyers face in getting accurate, understandable information when shopping for a vehicle. Not in the auto business? Not so fast. The deep-dive analysis of  Buckle Up  and an accompanying report by BCP staff and the Bureau of Economics – The Auto Buyer Study: Lessons From In-Depth Consumer Interviews And Related Research  – offer insights into the perception and behavior of consumers in the study that can apply to other industries. The FTC’s interest in auto-related transactions goes back decades. (Check out Volume 1 of Federal Trade Commission Decisions for a 1919 case regarding deception in the sale of auto parts.) The FTC has brought law enforcement actions challenging illegal practices, held workshops and roundtables to hear from consumer groups and industry members, and educated buyers and sellers about their rights and responsibilities. One notable feature about the two new reports is that FTC staff went straight to the source and based their views, in part, on detailed interviews with consumers about their experiences when buying and financing a vehicle. You’ll want to read Buckle Up from bumper to bumper, but one key finding is that consumers may be unaware of key terms in sales and financing contracts. One reason may be the extent to which the negotiations process focuses primarily on the monthly payment. That approach can leave consumers in the dark about other important – sometimes even more important – financial variables like the down payment, the length of financing, the total sales price, and the annual percentage rate. So let’s say the consumer has decided on a vehicle and has come to an agreement on the price. All done? Consumers may think the checkered flag is in sight, but for the dealership, negotiations have just begun. First, as the report suggests, “price” can be an elusive concept in the context of car buying. Does it mean sticker price, out-the-door price, total sales price, or something else? Furthermore, it’s often in a last-lap meeting in the financing office that dealers raise the issue of add-ons – purchases like extended warranties, service plans, credit insurance, GAP policies, window etching, etc., that can add substantially to what consumers walking into the office thought the price was. Add-ons also may have limits or conditions and may not cover what consumers expect. The staff report suggests several reasons why add-ons were the single greatest area of confusion for consumers who participated in the study. According to the report, the talk turned to add-ons only after long hours (or days or weeks) of negotiations left consumers feeling both pressured to close the deal and confused by the details. Even the very nature of the products left many consumers bewildered. Are these add-ons mandatory? Are they free? Is the cost included in what consumers perceive as the already agreed-upon price? Does the dealership’s practice of bundling – offering add-ons as a package – mean buyers can’t pick and choose the add-ons they want? What about consumers’ opportunity to review the purchase and financing paperwork? As the report notes, “[T]he length of the auto-buying process, the amount of paperwork involved, and the technical industry jargon often coalesce to make meaningful review and engagement a challenging task.” Participants in the study cited the exhausting negotiation process, a sense of feeling rushed at the end, information overload that left some of them “overwhelmed,” and the difficulty of reviewing documents on a tablet or other","id":3194915,"source":"FTC USA Business Blog Posts"},{"url":"https://bticonsulting.com/themadclientist/clients-single-out-the-most-feared-law-firms-in-litigation-2027","titre":"Clients Single Out the Most Feared Law Firms in Litigation","pubDate":"Thu, 24 Sep 2026 07:51:23 +0200","source":"The Mad Clientist The BTI Consulting","description":"The post Clients Single Out the Most Feared Law Firms in Litigation appeared first on The BTI Consulting Group","id":3173011},{"pubDate":"Tue, 22 Sep 2026 08:00:57 +0200","titre":"Monday’s Mix","url":"https://www.slaw.ca/2026/09/21/mondays-mix-668/","source":"Slaw","id":3168794,"description":"Each Monday we present brief excerpts of recent posts from five of Canada’s award­-winning legal blogs chosen at random* from more than 80 recent Clawbie winners. In this way we hope to promote their work, with their permission, to as wide an audience as possible. This week the randomly selected blogs are 1. Canadian Combat Sports Law Blog 2. PierreRoy & Associés 3. Canadian occupational health & safety law 4. Legal Feeds 5. ABlawg.ca Canadian Combat Sports Law Blog Study – Brain Damage in Strikers vs Grapplers A recent study conducted neuropsychological testing on a group of strikers and grapplers. . . . [more] The post Monday’s Mix appeared first on Slaw"},{"url":"https://bticonsulting.com/themadclientist/law-firms-are-way-too-rich-for-client-feedback","titre":"Law Firms Are Way Too Rich for Client Feedback","pubDate":"Thu, 03 Sep 2026 07:47:58 +0200","description":"The post Law Firms Are Way Too Rich for Client Feedback appeared first on The BTI Consulting Group","id":3131071,"source":"The Mad Clientist The BTI Consulting"},{"titre":"Clients Hire Lawyers, Not Law Firms. Except When They Don’t.","url":"https://bticonsulting.com/themadclientist/clients-hire-lawyers-not-law-firms-except-when-they-dont","pubDate":"Thu, 27 Aug 2026 07:47:18 +0200","source":"The Mad Clientist The BTI Consulting","description":"The post Clients Hire Lawyers, Not Law Firms. Except When They Don’t. appeared first on The BTI Consulting Group","id":3118237},{"pubDate":"Tue, 18 Aug 2026 07:59:46 +0200","url":"https://www.slaw.ca/2026/08/17/mondays-mix-663/","titre":"Monday’s Mix","id":3099984,"description":"Each Monday we present brief excerpts of recent posts from five of Canada’s award­-winning legal blogs chosen at random* from more than 80 recent Clawbie winners. In this way we hope to promote their work, with their permission, to as wide an audience as possible. This week the randomly selected blogs are 1. Canadian Combat Sports Law Blog 2. Legal Post Blog 3. The Cour t 4. Canadian Class Actions Monitor 5. Rule of Law Canadian Combat Sports Law Blog Study – Brain Damage in Strikers vs Grapplers A recent study conducted neuropsychological testing on a group of strikers and . . . [more] The post Monday’s Mix appeared first on Slaw","source":"Slaw"},{"url":"https://www.slaw.ca/2026/07/24/reclaim-i-is-for-inclusion/","titre":"RECLAIM: I Is for Inclusion","pubDate":"Sat, 25 Jul 2026 08:00:39 +0200","description":"This is the sixth article in my series on RECLAIM, a cultural operating system for law firms built on how human beings are actually wired. Having covered Respect , Equity, Clarity , Learning , and Autonomy , I turn this month to the I: Inclusion. A few years ago, I coached an associate in the real estate group of a large firm. She could have written a recruiting brochure for her team without exaggerating a word. The group did the biggest deals in the city, and they knew it. They were proud of the work, and prouder of how they . . . [more] The post RECLAIM: I Is for Inclusion appeared first on Slaw","id":3052241,"source":"Slaw"},{"source":"The Mad Clientist The BTI Consulting","description":"The post Clients to Law Firms: The AI Honeymoon is Over appeared first on The BTI Consulting Group","id":3032447,"url":"https://bticonsulting.com/themadclientist/clients-to-law-firms-the-ai-honeymoon-is-over","titre":"Clients to Law Firms: The AI Honeymoon is Over","pubDate":"Thu, 16 Jul 2026 07:50:19 +0200"},{"id":3016482,"description":"The post 89 Law Firms with the Most Improved Client Service appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Thu, 09 Jul 2026 07:48:51 +0200","titre":"89 Law Firms with the Most Improved Client Service","url":"https://bticonsulting.com/themadclientist/89-law-firms-with-the-most-improved-client-service"},{"source":"The Mad Clientist The BTI Consulting","id":2981475,"description":"The post The 113 Law Firms Clients Love Most appeared first on The BTI Consulting Group","pubDate":"Thu, 25 Jun 2026 07:50:16 +0200","titre":"The 113 Law Firms Clients Love Most","url":"https://bticonsulting.com/themadclientist/the-113-law-firms-clients-love-most"},{"source":"The Mad Clientist The BTI Consulting","id":2964624,"description":"The post The Law Firms Absolutely Best at Client Service appeared first on The BTI Consulting Group","pubDate":"Thu, 18 Jun 2026 07:49:48 +0200","url":"https://bticonsulting.com/themadclientist/law-firms-absolutely-best-at-client-service","titre":"The Law Firms Absolutely Best at Client Service"},{"pubDate":"Thu, 11 Jun 2026 07:50:28 +0200","titre":"7 Ways Kirkland Schools Law Firms Again","url":"https://bticonsulting.com/themadclientist/7-ways-kirkland-schools-law-firms-again","source":"The Mad Clientist The BTI Consulting","id":2946772,"description":"The post 7 Ways Kirkland Schools Law Firms Again appeared first on The BTI Consulting Group"},{"source":"Federal Trade Commission - Protecting America's Consumers","id":2896369,"description":"The Federal Trade Commission sent warning letters today to a dozen websites advising them of their obligation to comply with the TAKE IT DOWN Act (TIDA), which requires platforms to give people a way to request the removal of intimate photos or videos shared online without their consent, and to remove the intimate photos or videos within 48 hours of a valid request. “Today we’re demonstrating just how serious we are about protecting the public, especially children, from abusive online conduct,” said FTC Chairman Andrew N. Ferguson. “Platforms no longer have any excuses—they must comply with their obligations under the TAKE IT DOWN Act or face the consequences.” The warning letters were sent to 12 companies that offer so-called “nudify” tools that allow people to take a clothed image of an individual and remove the individual’s clothing to create nonconsensual and sexualized images. The letters note that these companies appear to be in violation of TIDA by failing to provide individuals with a process through which victims can request the removal of nonconsensual intimate images appearing on their platforms. The letters urge the companies to “immediately come into compliance” with the law. Those that fail to do so could face legal action from the FTC, which could result in civil penalties of up to $53,088 per violation. The FTC began enforcing the law on May 19. TIDA, which was championed by First Lady Melania Trump and signed into law by President Donald Trump in May 2025, gave businesses one year to come into compliance with the law’s requirements. Chairman Ferguson sent letters last week to major platforms— Alphabet, Amazon, Apple, Automattic, Bumble, Discord, Match Group, Meta, Microsoft, Pinterest, Reddit, SmugMug, Snapchat, TikTok and X —reminding businesses of their obligation to comply fully with TIDA. The FTC also issued guidance for businesses about how to ensure they are complying with the","pubDate":"Thu, 21 May 2026 08:07:59 +0200","url":"https://www.ftc.gov/news-events/news/press-releases/2026/05/ftc-sends-warning-letters-companies-about-compliance-take-it-down-act","titre":"FTC Sends Warning Letters to Companies About Compliance with the TAKE IT DOWN Act"},{"id":2893630,"description":"The Federal Trade Commission today began enforcing the TAKE IT DOWN Act (TIDA), a law requiring platforms, at the request of victims, to remove intimate photos or videos shared online without victims’ consent. As part of its enforcement role, the FTC has launched TakeItDown.ftc.gov , a website allowing victims and survivors to submit complaints about platforms that have failed to act on valid requests for the removal of nonconsensual intimate images. The website also accepts complaints about platforms that have failed to create a process for people to request removal of these images. “Thanks to First Lady Melania Trump’s dedication, the public, especially children, will have recourse against digital exploitation and extortion,” said FTC Chairman Andrew N. Ferguson. “In the age of AI, anyone can be targeted, and that becomes even more appalling if children are involved. The TAKE IT DOWN Act empowers families and provides the FTC with an effective tool to protect minors against this form of abuse.” The FTC enforces Section 3 of the TAKE IT DOWN Act, which set a May 19, 2026, deadline for covered platforms to give people a way to request the removal of intimate photos or videos shared online without their consent and to remove those intimate images, and known identical copies, within 48 hours of a valid request. The FTC has published new guidance to help consumers in the event that nonconsensual intimate images of them are posted online. The FTC also issued  guidance for businesses about how to ensure they are complying with the law. Underscoring the FTC’s commitment, Chairman Ferguson  sent letters last week to major platforms—Alphabet, Amazon, Apple, Automattic, Bumble, Discord, Match Group, Meta, Microsoft, Pinterest, Reddit, SmugMug, Snapchat, TikTok and X—reminding them of businesses’ obligation to comply fully with TIDA no later than May 19,","source":"Federal Trade Commission - Protecting America's Consumers","pubDate":"Wed, 20 May 2026 08:10:24 +0200","url":"https://www.ftc.gov/news-events/news/press-releases/2026/05/ftc-begins-enforcing-take-it-down-act","titre":"FTC Begins Enforcing the TAKE IT DOWN Act"},{"id":2883667,"description":"The post New Research – The Law Firms Best for Women Associates appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Thu, 14 May 2026 13:51:23 +0200","url":"https://bticonsulting.com/themadclientist/new-research-the-law-firms-best-for-women-associates","titre":"New Research – The Law Firms Best for Women Associates"},{"description":"Federal Trade Commission Chairman Andrew N. Ferguson sent letters today to more than a dozen prominent technology companies reminding businesses of their obligation to comply fully with the Take It Down Act (TIDA) no later than May 19. Signed into law last year by President Donald J. Trump with the strong support of First Lady Melania Trump, TIDA requires covered platforms to establish a process allowing victims, including children, to request removal of intimate photos or videos shared without their consent.  The letters were sent to major platforms , including Amazon, Alphabet, Apple, Automattic, Bumble, Discord, Match Group, Meta, Microsoft, Pinterest, Reddit, SmugMug, Snapchat, TikTok and X. The letters state the definitions and requirements of the law, along with the penalties for non-compliance. “We stand ready to monitor compliance, investigate violations, and enforce the Take It Down Act,” said Chairman Ferguson. “Protecting the vulnerable—especially children—from this harmful abuse is a top priority for this agency and this administration. The Trump-Vance FTC is grateful for the First Lady’s leadership on the Take It Down Act and on children’s issues.”  The letter specifies that covered platforms must provide clear and conspicuous notice about the removal process. They must also take down the nonconsensual images, and all identical copies, within 48 hours of receiving a valid request. Under the law, “covered platforms” include various websites, apps and online services, such as social media, messaging, image or video sharing and gaming platforms. The FTC also has issued guidance about what companies should do as they prepare to comply with","id":2878537,"source":"Federal Trade Commission - Protecting America's Consumers","titre":"FTC Chairman Ferguson Advises Companies to Comply with the Take It Down Act","url":"https://www.ftc.gov/news-events/news/press-releases/2026/05/ftc-chairman-ferguson-advises-companies-comply-take-it-down-act","pubDate":"Tue, 12 May 2026 08:07:00 +0200"},{"titre":"Presidential Speech and the Discrimination Paradox","url":"https://harvardlawreview.org/print/vol-139/presidential-speech-and-the-discrimination-paradox/","pubDate":"Mon, 11 May 2026 14:25:58 +0200","source":"Harvard Law Review","description":"The Supreme Court promises that government action is illegitimate if it “lack[s] any purpose other than a ‘bare . . . desire to harm a politically unpopular group.’”... The post Presidential Speech and the Discrimination Paradox appeared first on Harvard Law Review","id":2877106},{"pubDate":"Thu, 07 May 2026 07:49:45 +0200","url":"https://bticonsulting.com/themadclientist/189-law-firms-with-the-highest-associate-job-satisfaction","titre":"189 Law Firms with the Highest Associate Job Satisfaction","source":"The Mad Clientist The BTI Consulting","id":2869795,"description":"The post 189 Law Firms with the Highest Associate Job Satisfaction appeared first on The BTI Consulting Group"},{"id":2799507,"description":"The post The Law Firms Absolutely Best at Business Development – by Name and Why appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Thu, 02 Apr 2026 07:47:36 +0200","titre":"The Law Firms Absolutely Best at Business Development – by Name and Why","url":"https://bticonsulting.com/themadclientist/the-law-firms-absolutely-best-at-business-development-by-name-and-why"},{"source":"The Mad Clientist The BTI Consulting","id":2783353,"description":"The post Brand New: Clients Single Out The 40 Law Firms Best at Business Development appeared first on The BTI Consulting Group","pubDate":"Thu, 26 Mar 2026 07:47:23 +0100","titre":"Brand New: Clients Single Out The 40 Law Firms Best at Business Development","url":"https://bticonsulting.com/themadclientist/brand-new-clients-single-out-the-40-law-firms-best-at-business-development"},{"pubDate":"Tue, 24 Mar 2026 14:08:47 +0100","url":"https://www.edpb.europa.eu/news/news/2026/edpb-conference-cross-regulatory-cooperation-what-we-learned_en","titre":"EDPB conference on cross-regulatory cooperation: what we learned","id":2780286,"description":"Brussels, 23 March - On 17 March 2026, the EDPB conference “Cross-regulatory interplay and cooperation in the EU: a data protection perspective” took place in Brussels. The event showcased high-level discussions, featuring contributions from representatives of key EU institutions, European Data Protection Authorities, academia and industry.  Key takeaways from the panel discussions Throughout the day, three panels were held, focusing on 1) data protection and competition , 2) the Digital Markets Act (DMA) and the GDPR , and 3) the Digital Services Act (DSA) and the GDPR .  During the first panel , speakers emphasised the critical need for cooperation between regulatory bodies in the fields of data protection and competition and shared views on what regulators in the two fields can learn from each other, especially in the aftermath of the Bundeskartellamt ruling. A speaker emphasized that regulators should align their approaches and recognize synergies between the two fields, such as protecting consumers and data subjects. Others pointed out that fixing harm to end users does not always solve competition issues, and that data protection should be considered in competition analysis only when relevant, on a case-by-case basis. Panellists also highlighted the need to cooperate not just on individual cases, but on broader concepts and legal principles.  In this context, the EDPB has recently agreed to develop joint guidelines with the European Commission to address the interplay between competition law and data protection. The discussions in the second panel centred on the joint guidelines on the DMA and the GDPR , which were developed by the European Commission and the EDPB and recently underwent public consultation. The joint guidelines are an unprecedented work and a good example of regulatory cooperation paving the way for further examples ahead, in line with the  EDPB Strategy 2024-2027 and  Helsinki Statement ’s objectives to strengthen cross-regulatory cooperation. A crucial goal of the guidelines is the development of a coherent and compatible interpretation of the DMA and the GDPR while respecting the regulatory competences. It was emphasised that these guidelines help break silos, strengthen consistency, and provide further clarity and legal certainty. All of this contributes to easier compliance, which is valued by stakeholders and increases trust. At the same time, certain speakers suggested improvements to the final version of the guidelines, bearing in mind the DMA should not be given primacy over the GDPR and that the measures companies have to comply with should be proportionate.  Other examples of cooperation in this domain were also mentioned, such as the participation in the High Level Group for the Digital Markets Act and specific instances of cooperation on concrete cases.  The last panel of the day explored how the Digital Services Act (DSA) and the GDPR interact. Panellists provided the example of the protection of minors: age   verification should be effective yet fully in line with data protection legislation.  They highlighted the growing need for strong coordination between the two frameworks, including the role of the European Board for Digital Services and other ways for the Commission and the EDPB to work together. A speaker also underlined the challenges and ongoing work on cross-regulatory cooperation from the perspective of a national authority. Another speaker urged regulators to work on building a fully coherent interpretation of the two frameworks and more globally of the digital legislation. Panellists also stressed that emerging technologies such as artificial intelligence are reshaping online ecosystems and, as a result, the role of the DSA and the GDPR.  The panel concluded with a clear message: online safety under the DSA and the lawful processing of personal data are two sides of the same coin, both calling for the DSA and the GDPR to be read coherently.  Highlights from the keynote speeches The event also","source":"EDPB News"},{"id":2767850,"description":"The post The Law Firm CMO: Struggling to Succeed Despite Their Firms appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Thu, 19 Mar 2026 07:52:34 +0100","url":"https://bticonsulting.com/themadclientist/the-law-firm-cmo-struggling-to-succeed-despite-their-firms","titre":"The Law Firm CMO: Struggling to Succeed Despite Their Firms"},{"source":"The Mad Clientist The BTI Consulting","id":2751897,"description":"The post 7 Words Revealing What Law Firms Have Become appeared first on The BTI Consulting Group","pubDate":"Thu, 12 Mar 2026 07:51:50 +0100","url":"https://bticonsulting.com/themadclientist/7-words-revealing-what-law-firms-have-become","titre":"7 Words Revealing What Law Firms Have Become"},{"source":"The Mad Clientist The BTI Consulting","description":"The post 85% of Clients Aren’t Exactly Sure Who is in Charge of Their Law Firm Relationship appeared first on The BTI Consulting Group","id":2720444,"titre":"85% of Clients Aren’t Exactly Sure Who is in Charge of Their Law Firm Relationship","url":"https://bticonsulting.com/themadclientist/85-of-clients-arent-exactly-sure-who-is-in-charge-of-their-law-firm-relationship","pubDate":"Thu, 26 Feb 2026 09:00:59 +0100"},{"id":2704031,"description":"The post The Great BD Divide: 1,000 Leaders on Why Law Firm Spending is Skyrocketing appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Thu, 19 Feb 2026 09:00:35 +0100","url":"https://bticonsulting.com/themadclientist/the-great-bd-divide-1000-leaders-on-why-law-firm-spending-is-skyrocketing","titre":"The Great BD Divide: 1,000 Leaders on Why Law Firm Spending is Skyrocketing"},{"description":"The post Corporate Counsel Quietly Changed Jobs – Did Your Law Firm Miss It? appeared first on The BTI Consulting Group","id":2647470,"source":"The Mad Clientist The BTI Consulting","titre":"Corporate Counsel Quietly Changed Jobs – Did Your Law Firm Miss It?","url":"https://bticonsulting.com/themadclientist/corporate-counsel-quietly-changed-jobs-did-your-law-firm-miss-it","pubDate":"Thu, 22 Jan 2026 09:28:19 +0100"},{"source":"The Mad Clientist The BTI Consulting","id":2620011,"description":"The post The 22 Most Searched-for Law Firms of 2025 appeared first on The BTI Consulting Group","pubDate":"Thu, 08 Jan 2026 09:29:26 +0100","url":"https://bticonsulting.com/themadclientist/the-22-most-searched-for-law-firms-of-2025","titre":"The 22 Most Searched-for Law Firms of 2025"},{"description":"The post Law Firm Leaders Expect a Killer 2026 appeared first on The BTI Consulting Group","id":2550073,"source":"The Mad Clientist The BTI Consulting","titre":"Law Firm Leaders Expect a Killer 2026","url":"https://bticonsulting.com/themadclientist/law-firm-leaders-expect-a-killer-2026","pubDate":"Thu, 04 Dec 2025 09:27:59 +0100"},{"pubDate":"Thu, 13 Nov 2025 09:28:17 +0100","url":"https://bticonsulting.com/themadclientist/dispatch-from-2057-a-letter-to-big-law-from-the-future","titre":"Dispatch from 2057: A Letter to Big Law from the Future","id":2500996,"description":"The post Dispatch from 2057: A Letter to Big Law from the Future appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting"},{"url":"https://bticonsulting.com/themadclientist/5-reasons-why-uncertainty-just-became-law-firms-biggest-growth-market","titre":"5 Reasons Why Uncertainty Just Became Law Firms’ Biggest Growth Market","pubDate":"Thu, 06 Nov 2025 09:27:36 +0100","description":"The post 5 Reasons Why Uncertainty Just Became Law Firms’ Biggest Growth Market appeared first on The BTI Consulting Group","id":2484820,"source":"The Mad Clientist The BTI Consulting"},{"source":"The Mad Clientist The BTI Consulting","description":"The post Clients Name 37 Best of the Best Law Firms in Class Actions appeared first on The BTI Consulting Group","id":2444907,"url":"https://bticonsulting.com/themadclientist/clients-name-37-best-of-the-best-law-firms-in-class-actions","titre":"Clients Name 37 Best of the Best Law Firms in Class Actions","pubDate":"Sat, 18 Oct 2025 09:27:50 +0200"},{"pubDate":"Fri, 17 Oct 2025 15:33:52 +0200","url":"https://bticonsulting.com/themadclientist/the-48-best-of-the-best-law-firms-in-everyday-commercial-litigation","titre":"The 48 Best of the Best Law Firms in Everyday Commercial Litigation","id":2443648,"description":"The post The 48 Best of the Best Law Firms in Everyday Commercial Litigation appeared first on The 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34 Best of the Best Law Firms in Complex Employment Litigation appeared first on The BTI Consulting Group","source":"The Mad Clientist The BTI Consulting","pubDate":"Wed, 15 Oct 2025 15:32:35 +0200","titre":"Clients Single Out 34 Best of the Best Law Firms in Complex Employment Litigation","url":"https://bticonsulting.com/themadclientist/clients-single-out-34-best-of-the-best-law-firms-in-complex-employment-litigation"},{"source":"The Mad Clientist The BTI Consulting","description":"The post Clients Name 45 Best of the Best Law Firms in Employment Litigation appeared first on The BTI Consulting Group","id":2437754,"titre":"Clients Name 45 Best of the Best Law Firms in Employment Litigation","url":"https://bticonsulting.com/themadclientist/clients-name-45-best-of-the-best-law-firms-in-employment-litigation","pubDate":"Wed, 15 Oct 2025 15:32:35 +0200"},{"source":"The Mad Clientist The BTI Consulting","description":"The post Clients Single Out 19 Best of the Best Law Firms in 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