This paper reports on an experiment which connects document design with document theory. Document design is about what documents should do. We use the example of document graphs and of Cosma, a visualization program created during the HyperOtlet research programme, to show how theory can inform design decisions and help conceptualize results. This paper is currently under peer review.
Findeli (2015) defines design as diagnostic and prescriptive, an example of “projective” epistemology: designers view the world as a project to realize, rather than an object to know. This definition of design implies that document design is less about what documents are and more about what they should do. This aligns with the evolution of document theory from an ontic view of documents to a functional one, which was pioneered by the European documentation movement in the first half of the twentieth century and reintroduced as “neo-documentation” in the literature during the 1990s.
Currently in the literature, document design is mostly considered to be a part of information design.1 The purpose of information design is to create effective communications (Renkema 2006 ; see also Pettersson 2002). Document design is usually taught within communications programs ; in the US, in either English or fine arts departments (Schriver 1997, p. 92‑93) ; in France, in Information and Communication Science departments.
Research on information design has very few connections with documentation. It has been criticized for its lack of theory: Carliner (2006, p. 10–14) warned about the field’s tendency to generalize findings despite shaky conceptual foundations and a limited understanding of topics such as the World Wide Web.2 We believe document theory can help address some of these challenges and bring perspective to information design.
Zacklad (2019) gives us an example of this. He draws from document theory to define information design as the interplay between textualization (creating content information), documentarization (shaping the medium) and auctorialization (creating author identities). Zacklad puts documentarization at the heart of information design (see fig. 1). Documentarization can be internal (the organization of fragments into documents) or external (the relational organization of documents, e.g. classification); it can involve different roles or positions (author, editor, printer/programmer, distributor, reader); it implies significant differences between designing the systems that involve documents (“system-oriented design”) and designing the documents themselves (“author design”).